Understand how digital technology is changing retailDigital technology is transforming the world of retail. You’ll learn about the impact of this transformation, from data transforming customer experiences and operations, to the increasing impact of connected devices and automation.
You will also look ahead, asking what the different concepts and technologies mean for the future of retail and for those that work in this industry.
The techniques and tools covered in Digital Skills: Retail are most similar to the requirements found in Business Analyst job advertisements.
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Coursera - University of Pennsylvania